Terms & Privacy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the Carperformance.se website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • E-mail address
  • Phone number
  • Credit/Debit Card Information

How We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How to Access or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by requesting it at this: page. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

Refunds

Carperformance.se online store offers a 14 days return and refund policy (not shipping fee ) from purchasing date (if paid by paypal then paypal fee 2.9% + $0.30 will not be refunded as paypal stopped refunding the fees starting October 11, 2019.

If the purchaser decided to return the device, the order needs to be returned and to have arrived to our return address within 14 days

Returns must be well packaged, in original condition.

Return shipping is to be paid by the customer on all returns. *Unless deemed defective by Carperformance.se.

Customers located outside the EU Union will be responsible for all incurred shipping charges and customs duty/tax fees from or to Carperformance.se

• 15% restocking fee on any returned products (after the 14 day return policy). *Unless deemed defective by Carperformance.se

• We will not refund any incurred removal or installation charges under any circumstances.

• Any variation of shipping or product damage must be reported to Carperformance.se  within 14 days of being received by the customer.

• Please allow 5-10 business days for any refund to be processed after received by our returns department for full inspection.

*This return policy is
null & void if product(s) have been tampered with. NO EXCEPTIONS

How to Contact Us

Should you have other questions or concerns about these privacy policies, please send us an e-mail at order@carperformance.se

.